If you’re unfortunately like me then you live the constant nightmare of helping people fix their computers all the time. I hope that you are blessed with grandparents whose worst problem is when they can’t find the power button so the fix is easy. If you end up dealing with being who have broken technology simply because they won’t ever run an update, may God have mercy on our souls, that is the point where it’s OK to start screaming.
The Website came to this point. They had been doing their best to cater to people still using IE7 and it was just getting to difficult and costly. So what did they do? They bought those ignorant Luddites a new computer with the brand new version of Internet Explorer. I’m guessing the new machines also has Windows 8 which is equally as frustrating as an outdated and unusable browser, but you can’t expect a free computer to be everything you want.
IE7 users make up 1.22% of our traffic right now, and this will decline as more computers are upgraded and can use modern browsers. However, we know that some of our clients are still stuck with IE7 so we decided to make a bold offer, one that initially seemed crazy to us but now makes a lot of sense.
We are offering to buy a new computer with a modern browser for any of our customers who are stuck with IE7. We determined that it would cost us more to support a browser from 2006 in 2014 and beyond than it would to help our clients upgrade their legacy hardware.